LEARN MORE

Terms of Service

Quotes

  1. Quotes are valid for 7, 15 or 30 days, or as stated on document.

  2. Quotes are an ESTIMATE ONLY, and are subject to change with or without notice. Factors that may cause a change to an initial quote include (but are not limited too):

    • Increase in material/product cost by suppliers

    • Under-estimating of labour costs/time

    • Delivery, shipping and callout fees

    • Tax, regulation and/or utility increases

  3. Total balance is required to accept quotes under AUD$1500.00. Quotes over AUD$1500.00 require a 50% deposit to begin work. Payment plans can be discussed on a job-by-job basis.

  4. Work will begin on quoted job after full payment/deposit is made. Estimated time to complete (ETC) will be provided with quote. This will be updated once payment is made.

  5. All jobs requiring Digital Design and Drawing, will be completed after full payment/deposit is made. This will be provided to customer for approval. Once approved, physical production of project will commence.

  6. Changes made by customer to originally described work, at any time, will require an updated quote. Job will be suspended until new quote is accepted with full payment.

  7. Tax invoice will be emailed once job is completed, including pick-up or shipping information. Base X Engineering will not take responsibility for lost, stolen, damaged or delayed items once completed jobs have left our premises.

  8. Base X Engineering reserves the right to change, suspend, and/or cancel any job and/or project at any time, with or without reason.

  9. Base X Engineering reserves the right to film and photograph all of its projects and products for use in all marketing media, including social media, print, websites, eCommerce etc. It is the responsibility of the customer/client to inform Base X Engineering, in writing, if they do not wish to have their project or product used in said media.

  10. Base X Engineering reserves the right to change it's Terms of Service at any time, with or without reason.

Invoices

 

  1. Invoices provided by Base X Engineering are an agreement to complete, or to have completed, jobs at the provided amount. 

  2. Invoices are to be paid within 7, 15 or 30 days, or as stated on document.

  3. Total balance is required on all completed jobs

  4. Total balance is required for uncompleted jobs under AUD$1500.00. Invoices over AUD$1500.00 require a 50% deposit to begin job. Payment plans can be discussed on a job-by-job basis.

  5. Uncompleted jobs will begin after full payment/deposit is made. Estimated time to complete (ETC) will be provided with quote. This will be updated once payment is made.

  6. All jobs requiring Digital Design and Drawing, will be completed after full payment/deposit is made. This will be provided to customer for approval. Once approved, physical production of project will commence.

  7. Changes made by customer to originally described work, at any time, will require an updated invoice. Job will be suspended until new invoice is accepted with full payment.

  8. Paid Tax invoice will be emailed once job is completed and all remaining payments are made. This will include pick-up or shipping information. Base X Engineering will not take responsibility for lost, stolen, damaged or delayed items once completed jobs have left our premises.

  9. Base X Engineering reserves the right to change, suspend, and/or cancel any job and/or project at any time, with or without reason.

  10. Base X Engineering reserves the right to film and photograph all of its projects and products for use in all marketing media, including social media, print, websites, eCommerce etc. It is the responsibility of the customer/client to inform Base X Engineering, in writing, if they do not wish to have their project or product used in said media.

  11. Base X Engineering reserves the right to change it's Terms of Service at any time, with or without reason.

Design Ownership and Costs

 

  1. All items designed by Base X Engineering, including at the request of customers/clients, remain the property of Base X Engineering. This includes items replicated and improved/re-designed.

  2. All new items designed, re-designed and/or, replicated and improved, at the request of customers/clients will be completed under Base X Engineering's "Project Development and Management" service, and will require a paid Initial Design Consultation.

  3. All items designed, re-designed and/or, replicated and improved at the request of a customer/client will only be available to said customer/client. 

  4. Ownership of Base x Engineering designs may be purchased. Cost may be discussed between Customer/client and Base X Engineering but will be decided based on a number of factors, which may include (but not limited too) Research and Development costs, design costs, loss of income from manufacturing etc. On agreement and purchase of item design, all information and digital files relating to sold item design, will be transferred to customer/client.

  5. The use of the Base X Engineering "Digital Design and Drawing" service does NOT guarantee the design ownership of an item to the customer/client. Design ownership will NOT belong to Base X Engineering if the item is:​​​​

a. an exact replica of an item already made/designed by the customer/client, that does not need to be re-designed or improved by Base X Engineering.

b. a replica of an item already made/designed by someone else, that is re-designed and/or improved by Base X Engineering, but does not meet the legal design requirement to be considered "different" and/or "alike".